Shipping & Returns

ORDER & SHIPPING CONFIRMATION

You will receive an email confirmation once your order has been successfully placed–it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Orders can take up to 2 days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information. 

 

WHERE WE SHIP

We ship to US delivery addresses within the contiguous 48 states. We also ship to Alaska, Hawaii, US Territories, and APO/FPO addresses when they have a US zip code. For the moment, we’ve decided to pull back on shipping internationally, as we haven’t been able to guarantee great customer service. We are actively working on a better solution, and should be able to return to shipping internationally soon. Whispering Gardens thanks you so much for your patience.

 

SHIPPING COSTS

ECONOMY SHIPPING:
$4.00 base charge per order plus $1.50 for each item ordered.
$5.00 base charge per order plus $1.50 for total order.

 

STANDARD SHIPPING:
$6.00 base charge per order plus $1.50 for each item ordered.

 

EXPEDITED SHIPPING:
$6.00 base charge plus $5.00 for each item ordered. 
Processing and shipping is expedited and in-stock items are usually received within 2-3 business days. 

AVAILABLE IN CONTINENTAL U.S. ONLY.*  

Ground shipping: $14.00 per order

 

INTERNATIONAL POSTAGE:
$6.00 base charge per order plus $3.00 for each item ordered.
Customer responsible for any duties at point of entry. 

 

INTERNATIONAL SHIPPING COUNTRIES
Whisperinggardens.net reserves the right to refuse orders shipping to certain countries or regions worldwide.

 

What Countries Do We Ship To?

The following countries are currently available for shipment of goods: Argentina, Australia, Austria, Belgium, Canada, Brazil, Chile, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Liechtenstein, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and United States of America 


You will receive shipping confirmation via e-mail, which will include tracking information. Directions for tracking the status of your package throughout the transit process will be included.


Please note: WhisperingGardens.Net may decide to change the standard shipping carrier for your order based on rate, weight or order make-up at anytime. MoviesUnlimited.com does not guarantee that your order will ship by any particular carrier or method.

 

Standard Shipping Standard Shipping Expedited Shipping International Postage
$4.00 + $1.50 per Item
5 to 10 Business Days*
$6.00 + $1.50 per Item
4 to 8 Business Days*
$6.00 + $5.00 per Item
2 to 3 Business Days*
Continental U.S. Only
$6.00 + $3.00 per Item
8 to 15 Business Days*
Customer responsible for any duties at Point of Entry

 

 

TAXES

Applicable sales tax will be charged on merchandise total, where applicable. Taxes are calculated according to shipping destination and itemized on the Order Summary page.

 

RETURN POLICY

Returns on items eligible for returns are accepted within 30 days of order date. Items must be returned unopened/unused, with tags, in their original packaging. To return an item follow the directions below:

 

LATE RETURNS

Any item returned after 40 days from order date is not eligible for refund.

 

ORDER TRACKING

You will receive shipping confirmation via e-mail, which will include tracking information. Directions for tracking the status of your package throughout the transit process will be included.